Payment & Shipping

We accept Paypal, Visa, MasterCard, and other credit and debit cards payment for Taobao agent service, items, and international shipping.

We do not charge the commission for payment, it means that the amount you want to add to your account in our order system will be credited in full to your balance.

Payment is safe as it is ensured by cutting-edge secure payment technology. It allows easily adjust and follow up on your current payments. And the most important: it is very fast.

To pay for Taobao items, you can use your international or local credit card. We accept payments by international credit cards (VISA, MASTERCARD) and many local payment cards.

We also accept WeChat Pay, Alipay, Western Union, and China local bank wire transfer.

For international buyers, we use USD as the main currency.
If you are using a Taobao agent service from China, you can use WeChat Pay, Alipay, or bank transfer to pay your Taobao order in RMB.

Our currency rate is based on the average interbank currency rate. Currently, it is 1RMB=0.147USD. We don’t charge a transaction fee.

How to pay on Taobao by myself?

If you want to buy from Taobao on your own, you would need to get a local Chinese bank account and/or open an Alipay account which you can recharge by Chinese internet banking or a local post office, for example. Alipay is a payment system that has some advantages such as escrow and nearly all for free services.

Though, if you are outside of China, there is no possibility to get any of it, even if you would like to try a foreign card from the Bank of China, for example, still it will not work.

Shipping

For Taobao international shipping, we offer 3 options with the biggest discount:

  • DHL, FEDEX, UPS, ARAMEX, SF EXPRESS: approximately 5 – 10 days to deliver after the dispatch. Parcel Up (Taobao FOCUS) offers up to 60% discount! With our price, for many countries, it is even cheaper shipping than EMS. DHL is especially recommended when your parcel is comparatively heavy.
  • EMS: delivery within approximately 7 – 20 days after the dispatch. Parcel Up (Taobao FOCUS) offers up to 50% discount! EMS is now able to deliver almost anywhere in the world.
  • AIRMAIL: approximately 15 – 40 days to arrive at the destination. Shipping fees start from 14RMB! It is the cheapest delivery service, but the time for arrival is unstable and the delivery tracking service is not as good as for others.

For more information: Taobao international shipping: Prices for international delivery or use our taobao order and shipping calculator.

Attention: There are weight and size limitations for shipping methods we provide. If the item you want to purchase is over the limit, you can find by yourself a logistics company for delivery. We can help to buy the item and deliver it to the warehouse of the shipping company of your choice for further international delivery.

Together with Taobao agent service, we can also provide international shipping by UPS, FedEx, Hong Kong Post, SAL and inland transportation with various discounts.