Payment & Shipping

We accept PayPal, Visa, MasterCard, and other credit and debit card payments for Taobao agent service, items, and international shipping.

We do not charge a commission for payment: you pay only the amount of your order without additional transaction fees.

Payment is safe, as it is ensured by cutting-edge secure payment technology. It allows you to adjust and follow up on your current payments easily. And the most important thing is that it is speedy.

You can use your international or local credit card to pay for Taobao items. We accept international credit cards (VISA, MASTERCARD) and many local payment cards.

We also accept UnionPay, WeChat, Alipay, Western Union, and local Chinese bank wire transfers. Payment with a Chinese bank card is also available.

USD is the main currency used by international buyers. However, you can also pay with euros (EUR), Canadian dollars (CAD), the British pound sterling (GBP), or Chinese yuan (RMB).

You can pay your Taobao order in RMB using WeChat Pay, Alipay, or bank transfer to use a Taobao agent service from China.

Our currency rate is based on the average interbank currency rate. Currently, 1 RMB = 0.157 USD.

For other currencies, your payment amount is calculated based on the current USD exchange rate to the corresponding currency. This way, you can be confident you’re getting a fair deal. Rest assured, any changes in the CNY/USD exchange rate will be promptly communicated to you in line with the live currency rate. We are committed to providing transparent services with no additional fees.

How do I pay for Taobao items by myself?

To buy from Taobao independently, you must get a local Chinese bank account or open an Alipay account. For example, you can recharge your Alipay account using Chinese internet banking or a local post office. Alipay is a payment system with advantages, such as escrow and nearly all free services.

Even though you can now open an Alipay account from overseas using an international credit card, it is not easy to get verified (personal ID is required), and you still need to deal with the Chinese language and Chinese sellers.


For Taobao international shipping, we offer three options with the most significant discount:

  • DHL, FEDEX, UPS, ARAMEX, SF EXPRESS: It takes approximately 5 – 15 days to deliver after dispatch. Parcel Up offers up to a 60% discount! With our price, for many countries, it is even cheaper shipping than EMS. We recommend DHL when your parcel is comparatively heavy.
  • EMS: Delivery is within approximately 7 – 28 days after dispatch. Parcel Up offers up to 50% discount! EMS can now deliver almost anywhere in the world.
  • AIRMAIL: Arriving at the destination takes approximately 15 – 40 days. Shipping fees start from 18 RMB! It is the cheapest delivery service, but the arrival time is unstable, and the delivery tracking service is not as good as others.

For more information on Taobao international shipping fees, please check Prices for international delivery or use our Taobao order and shipping calculator.

Attention: The shipping methods we provide have weight and size limitations. If the item you want to purchase is over the limit, you can find a logistics company for delivery yourself. We can help you buy the item and deliver it to the shipping company’s warehouse of your choice for further international delivery.

Our Taobao agent service also provides international shipping with various discounts by FedEx, UPS, Hong Kong Post, NL Post, SAL, and inland transportation.