Announcing our new name Parcel Up and the launch of our new website!
Taobao FOCUS is now Parcel Up and we are launching the new website: parcelup.com! For existing customers, all account information remains the same for the new website. Parcel Up provides shopping services from online marketplaces (e.g. Taobao & Tmall) in China and offers domestic (within China) and international shipping options.
We are very excited to announce that we are rebranding from Taobao FOCUS to Parcel Up together with the launch of a newly designed and upgraded website: parcelup.com starting from August 26, 2021. This change is to meet our growth demand to offer a larger range of services.
For over 10 years, we have been providing shopping and shipping services to help customers purchase from Taobao and Tmall, and that’s where the name Taobao FOCUS originated. We are grateful for what we have achieved with Taobao FOCUS and we went through many challenges during all these years, but to expand to other marketplaces and shopping platforms, and to distinguish ourselves from Taobao, we need a new name and a new identity.
Parcel Up is a shopping agent that helps customers from all over the world buy from different online marketplaces in China, and to ship domestically within China and internationally. With the experiences and expertise we’ve accumulated, we are confident in providing quality services and constantly exploring more options to meet customer needs.
We are thankful to the continued trust and support from our all time customers. We are hoping to deliver better customer experience through the new website with brand new interface and new functions. For all existing customers, please use the same login credentials to access your accounts. Please rest assured that you would find it easy to use and navigate around just like usual, as the website structure and content, and the shopping processes remain the same.
There are still a few new functions under development which will be added to the website soon. In the meantime, if you find anything not working properly or if you have any suggestions, please contact our Online Support Team. We would love to hear your feedbacks!
We are also working to make it possible to shop from other marketplaces and provide more options to shop and ship from and within China, so stay tuned!
Thank you all again and start your shopping journey with Parcel Up!
Parcel Up Team