Why Choose Us

Report: Difficulties for international buyers to buy from Taobao.

Taobao is a domestic online shopping website, and Chinese is the only language used on Taobao. Buyers must read and speak Chinese to check information and talk with Taobao sellers. To conclude a transaction, you must have a local Chinese e-bank account.

If you fulfill the previous two requests, we recommend using a good Taobao agent. Most Taobao sellers do not have experience in international shipping and cannot offer you a discount. But with a Taobao agent, you save money with a significant discount on international shipping and combined shipping when you buy items from different sellers.

Parcel Up is devoted to helping international buyers buy from Taobao in a more accessible, cheaper, and more satisfying way. We aim to be the best Taobao agent and give you reasons to choose us.

  • There is no minimum order requirement and a low service fee. We charge 10% of the item price*, and that’s all. Enjoy shopping freely with Parcel Up!
  • The most significant discount ever in international shipping. Up to 60%  discount for DHL and 50% discount for EMS.
  • It’s easy to calculate an order. There are only three fees: Taobao item price*, service fee, and international shipping fee. There is no transaction fee.
  • Quality control. When your order arrives, we will check it carefully and send a photo for you to check and be assured.
  • Multi-language online support. We speak English, French, and Chinese. To minimize misunderstanding and for convenience, you can communicate with us in your preferred language.
  • There is less of a time difference. Our support team is in Europe, so you can contact us at your convenience.
    Our Support Team is available online Monday to Friday: 10:00 am – 12:00 am
    Saturday and Sunday: 1:00 pm – 09:00 pm

    China local time:

Secure online shopping. We use the most secure payment gateway to ensure the security of transactions.

Start ordering now!

*including domestic delivery.