We process all Taobao orders only after we confirm your first payment.
We advise that you make the first payment shortly after creating the order so that there is a greater chance that the items will still be available.
Several payment options are available:
- PayPal
(Visa, MasterCard, bank transfer, and several other credit cards are supported) - VISA and MasterCard
(credit cards from major banks around the world are accepted) - Local payment options are available when paying in your local currency (available depending on your country)
- UnionPay, WeChat, Alipay, Western Union, or a local Chinese bank wire transfer (payment with a Chinese bank card is also available)
- Western Union
(payment by cash at Western Union locations or online transfer)
There are two ways to make a payment:
1) You can make payment directly on the order page. Payment by PayPal and Credit cards support direct payment and instant transaction confirmation.
2) You can also add money to your account in our order system. The option to recharge your account is available on the left menu of your account. Payment by Western Union can be made only by recharging your account.
To recharge your account, choose the recharge option. Then, follow the instructions on the payment page. Please do not forget to send us the information about your payment. Once we process and confirm your payment, you will receive a confirmation. Then, you can go to your order and pay using funds in your account in our order system.
Payments by PayPal and credit cards are confirmed instantly, and for Western Union, within three working days – Western Union does not work on weekends.
After confirming the first payment, we will process your order and purchase Taobao items. You can track the order process by logging in to your account and going to your order page.
PayPal and Credit Cards are the fastest and cheapest ways to pay for orders placed with Parcel Up. When you pay by PayPal or Credit Card, you transfer only the amount specified in your order; there is no transaction fee.
Western Union is an alternative option if you do not have a bank card or bank account. Western Union is the slowest and most expensive payment method compared with other payment options. Commission for Western Union payment may reach 5%, but the payment is confirmed only within three days.
Attention: Western Union does not work on weekends. If you plan to make frequent purchases over the Internet, we strongly recommend you get a Visa Classic card or MasterCard to pay for items and services quickly and cheaply in the future.